Project Manager • Database Manager • IT Specialist

Project Manager • Database Manager • IT Specialist
Energetic and innovative project manager with 20+ years of varied project planning and management experience including educational and military venues.  Empowering team leader capable of motivating and facilitating professional growth in others.  Dedicated corporate citizen willing to work to achieve higher sustainability of all resources.  Strong believer in the importance of finding more efficient ways to track, manage, and use collected data. Consistent top performer and frequent recipient of non-recurring merit bonus.  
Enthusiastic project manager • Extensive experience in collection and management of data • Proven ability to  track, maintain, and report on large quantities of collected data • Understands the importance of deadlines and timely results • Great communication skills • Outstanding team player
Professional Experience
Bluegrass Community and Technical College 2015-Present
IT Project Manager
Provides technical project leadership for large scale ITS related projects. Works closely with key personnel, divisions, and departments at all BCTC campuses. Manages special projects and assignments as needed.
  • Serving as lead project manager for networking installations for two capital building projects - negotiating leased equipment, purchased equipment, and related installation needs with vendors for a building at a new campus site opening in January 2017 and an additional building at an existing campus beginning construction Fall 2016
  • Served as lead project manager during college wide refreshment of all leased layer 3, layer 2 and voice networking equipment; through management of several vendor resources, coordinated replacement of 88 devices in 30 communications closets/cabinets in 14 buildings at 6 campus sites
  • Throughout nearly a year of planning network refreshment project - facilitated and guided discussions, meetings and conference calls; scheduled vendor engagements, planned college resource engagements, and communicated with college population about scheduled and emergent outages
  • Serving concurrently in other college projects including classroom-to-laboratory conversion audit, inventory process audit, emergency callbox installation, IT point of contact for total managed print contract, data gathering and analysis functions in order to determine college project needs
Donna McDonald Author 2012-Present, part-time since 2014
Administrative Services Manager
Responsible for planning, directing and coordinating administrative support services for self-published author.
  • Participated in leadership of regional group of publishing industry professionals including conducting meetings, recording minutes, and coordinating communication
  • Performed data analytics of social media and made suggestions to optimize reach; performed data analytics of affiliate programs and maximized revenue streams through use of monetized product links 
  • Updated and maintained author website, ultimately contracting vendor support to design and implement new website contemporary with other similar author webpages; implemented email newsletter process and drove membership through enrollment contests; distributed newsletters relating to new product releases and event appearances by author
Bluegrass Community and Technical College 2005-2012
IT Project Coordinator and IT Support Specialist
As IT Project Coordinator, provided technical project leadership for all types of information technology related to projects through coordination and collaboration with divisions and departments throughout the college. Facilitated special projects and special assignments as needed.
As IT Support Specialist, responsible for supporting 350+ faculty and staff computers, planning and implementing the mass roll-out of software updates and changes as needed, tracking and reporting repairs and fixes, and troubleshooting specialty computer needs on a per department basis
  • Organized project documentation and lead meetings to discuss projects using concepts including Accepted Deliverables, Critical Path, Gantt Chart, Project Scope, Risk, Stakeholder Analysis, Statement Of Work, Strength Weakness Opportunities and Threats Analysis
  • Developed initial project document library for PAD division through research, document normalization, and practical applied testing of document flow
  • Designed branded organization documents for gathering business intelligence including: Business Case Analysis, Meeting Agenda, Project Charter, Stakeholder Analysis, and Statement of Work 
  • Served in leadership for information technology projects including new classroom laboratory builds; facilitated purchase and implementation of software programs including coordination with software vendor for onsite training, tailored development of applications, and installation solutions
  • Developed a method of turning off 350+ faculty and staff computers during school off-hours helping BCTC achieve significant cost savings on electricity usage; informed all faculty and staff about the importance of this change
Management Consultant, Self-Employed 2003-2008
Database Designer/Manager, Machinist, and other IT support as needed
Fulfilled contracts and developed consulting relationships with business contacts made during tenure in industrial automation 
  • Designed and implemented database for tracking orders throughout manufacturing and shipping process for an artistic imaging company
  • Designed, implemented, and tested databases for manufacturing and shipping processes for several businesses
  • Performed troubleshooting of automated process, logic equipment, and wiring for all companies as needed
  • Built 3-axis routing tables machines and programmed software for cutting channel letters for commercial sign industry businesses
Various jobs held 1998-2003
Machinist, Industrial Electrician, Dispatcher Housing Maintenance, Customer Service Agent, and Sales
Jobs held while a student and as secondary work while serving stateside in the Marines
  • Obtained various compatible skills that supported those obtained from military training, including extensive people skills and the importance of clear communication
US Marine Corps 1989-1998
Sergeant (Training Chief, Task Force Planner, Personnel Chief)
8+ years of wide-ranging experience in personnel management, training, administration, project management and timely implementation
  • Created and maintained a database for the purpose of maintaining individual training statistics for 530 personnel, tracked training requirements and met goals, and prepared reports for 11 separate training criteria
  • Maintained 5 relational databases containing movement data for 40,000 personnel, 400 aircraft, support vehicles, maintenance equipment, and supplies
Education
Bachelor in Arts, General Studies Business and Technology, Eastern Kentucky University
Associate in Arts, University Studies, Bluegrass Community and Technical College
Continuing education and other workshops
Novelists Inc author assistant track 2016, 2015, 2014, 2013 • BCTC Leadership Academy 2010 (professional development, selected) • Angel-beat (IT professional event) • VMware User’s Group (building virtual machines) • Apple “Leopard Road Show” • Microsoft TechNet Conference • Stephen Covey’s Seven Habits of Highly Effective People • Intuitive Awareness Training • Global Command and Control System Security Administrator • Joint Operational Planning and Execution System (database administrator course) • Marine Air-Ground Task Force Planning System • Marine Personnel Clerk Course 
Professional positions and affiliations
Member of the Honorable Order of Kentucky Colonels • Louisville VMWare User’s Group 2009-2012• Completed BCTC Leadership Academy 2009-2010  • Chair of BCTC Staff Council Executive Committee 2010 • Secretary of BCTC Sustainability Committee 2007 • Vice President of a student government association 2002-2004 
References

Included in application process